Returns & Exchanges
We want you to love what you buy. If you don't, return it. No friction, no guilt.
- Free return shipping. Return shipping is free on every US order. We send you a prepaid label, so there is no return shipping charge, no restocking fee, and nothing deducted from your refund.
- 30 days from delivery. You have 30 days from the day your order arrives to start a return.
- Unworn, unwashed, with tags. Exactly as you received it.
- How to start one: Email CustomerService@outdoer.com. We'll email your prepaid shipping label back within one business day. Print it, stick it on the package, drop it with the carrier.
- Refund timeline: Refund issued to your original payment method within 3–5 business days of us receiving the return.
- Exchanges. We can exchange for a different size or color if stock is available.
Final sale items (marked at checkout) can't be returned or exchanged.
Questions? CustomerService@outdoer.com